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Working in the Wyre Forest to restore and conserve the landscape

Terms and Conditions and Privacy Policy

Privacy Policy

In order to take orders and send out an e-newsletter to subscribers, WCLT need to collect data from customers including name, address, email address and phone number. These contact details will only be used in order to fulfil orders or to send out our e-newsletter.

These details will not be shared with, or sold to, any third parties.

You are free to unsubscribe from our e-newsletter at any time by contacting us directly or clicking on the unsubscribe link in the latest e-newsletter.

Our newsletter distribution mailing list is currently held with MailChimp who have their own privacy policy
http://mailchimp.com/legal/privacy/

The Data Protection Act 1998 allows you to request the data that we hold on you. A small admin charge will be made in order to cover our costs. You can request this information by email or letter.

Ordering Process

WCLT will endeavour to keep this website up to date with current stock of items. WCLT reserve the right to withdraw any goods or services from this website at any time.

Where items are made to order, a delivery lead-time will be stated on the product page on this website.

The shopping cart will display the total cost including VAT.

Delivery is free on orders of £40 or over to addresses within 10 miles of Uncllys Farm, DY12 2LR. There is a £1 per mile charge for distances over 10 miles.
An extra delivery charge will be arranged and paid for separately to the order.

The shopping cart will redirect to PayPal to process the online payments. You do not have to hold a PayPal account to use these facilities. We do not handle or hold any of your financial information as that is collected within the secure PayPal environment.

After an order is placed, WCLT will be in contact to arrange a suitable collection or delivery time. At this point, the details of the order will be confirmed and corrections of any errors can be made.

Payment may be made via cash or cheque on receipt of goods via individual agreement with WCLT

Cancellation and Return Policy

Orders of items held in stock may be cancelled before the goods have been received and any payments will be refunded within 28 days.
All perishable goods should be inspected on collection and a refund may be issued within 28 days if the customer is unhappy.

WCLT are unable to offer a refund on made to order, non-perishable goods. However specific complaint will be considered individually by WCLT.

Standard sized wooden products such as, but not limited to, gates, bird/mammal boxes and benches have a 14 day cooling off period.

However as these will also be made to order WCLT would appreciate if any purchases can be consider as final.

If items need to be returned then the customer is responsible for returning the item or paying the shipping costs.

In order to receive a refund, items must be unused and in the same condition as received.

WCLT shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Supplier shall be entitled to a reasonable extension of its obligations.

Cookies

WCLT collect cookies on this website in order to monitor anonymous usage of this website. These cookies do not contain any personal information and can’t identify you personally. We assume that website users are happy with our cookies, however if you are not, then you should either not use this website or delete the cookies after visiting this website or browse using your anonymous browser often called Incognito mode, InPrivate or Private Browsing.

WCLT may change their policies at any time and will keep this page updated.

If you have any further questions which have not been answered, then please do not hesitate to contact us.

Wyre Community Land Trust
Uncllys Farm, Tanners Hill, Bewdley, Worcestershire, DY12 2LR

Telephone: 01299 488083
Email: info@wyreclt.org.uk

A company limited by guarantee and registered in England No 06230483

VAT No. GB 913 1183 58

Increasing biodiversity of farmland and meadows 
- Replanting and restoration of traditional orchards - Production of rare breed beef 
- Management of sensitive habitats - Providing training and support 
- Offering opportunities for land based volunteer work.

Site Copyright 2016 Wyre Community Land Trust, A Company Limited by Guarantee, Registered in England No. 06230483, VAT Number GB 913118358.

View Terms and Conditions, Cookie Policy and Privacy Policy here   Site designed and developed by Severnside Solutions of Bewdley, www.sevweb.co.uk